1.1 We, us, our mean Eleanor Beaton & Company Communications Limited.
1.2 You and your mean the purchaser of goods, audio or video content from Eleanor Beaton & Company Limited.
1.3 This is a contract between Eleanor Beaton & Company Communications Ltd. and you.
2.1 When you purchase audio or video content from us, we grant you a licence (which is limited, revocable, non-exclusive, non-transferable) to listen to, download or stream such content to your computer and/or other device(s) solely for your personal, non-commercial use. You agree to not otherwise copy, reproduce, distribute or use the content other than as set out in this contract. You must not sell, transfer, lease, modify, distribute or publicly perform the content in any manner and you must not exploit it commercially. You agree to not tamper with the content or create any derivative works therefrom.
2.2 We may terminate your license to use any purchased products if you breach this contract.
3.1 You may request to make payment by installments. If you and we agree that you may make payments by installments you must pay all installments on or before each due date.
4. Refunds & exchange
4.1 Voluntary refunds:
(a) If you work through the first three modules of The Leadership Lab and are not totally happy with it, then we will refund your money. Unless stated otherwise, you have a 14 day money back guarantee and refund period.
I believe in The Leadership Lab and the many women who have experienced fantastic growth, development and results from investing in this program. This type of progress requires that you follow the course and do the work. You must demonstrate that you have participated in the Course by accessing course content, completing the exercises, and/or joining the Facebook community, before requesting a cancellation of your course membership and refund. We will request the submission of completed worksheets, activities and exercises in considering your refund request. A change of mind does not constitute a valid reason for cancellation and request for refund. In considering your refund we may also charge an administration fee at our discretion.
Requests for refunds must be made in writing to us within the defined refund period as listed above in section 4.1 (a), at firstname.lastname@example.org.
(b) If you receive your money back you must delete every copy of the product that you have downloaded as well as copies you have placed on other devices or media.
4.2 If you are entitled to a refund, we will refund your money within two weeks of notice to us and the entitlement arising.
4.3 If you are required to return any goods, you are liable for the cost of returning those goods unless the cost is significant.
4.4 Your refund will be paid in the currency in which it was received by us. If you paid in a foreign currency, you are liable for the costs of exchange.